Customer onboarding automation
Onboard every customer without a call for each
Clevera makes your getting-started videos and guides from your app, keeps them current when the product changes, and shares them in each customer’s language: in your help center, your welcome emails and your app.
Autopilot
Screen recording
AI recorder
Share links
74 languages
Trusted by product teams worldwide
Getting-started videos,
planned from your app.
Ask Autopilot to make getting-started videos for new users. It explores your app, signed in with a test account if it needs one, finds the flows no video or article covers yet, and plans a video and its article for each. Nothing runs until you press Run.
Starting from nothing? “Build a help center from my app” learns your brand, plans the whole site and makes it with your approval at each step. Autopilot is on Pro, by invitation. Planning is free, and a getting-started run typically uses 100 to 260 credits.
Or record the flow yourself, on any plan
Walk through setup once with the desktop app, or write the steps and let Record with AI click through your web app. Clevera writes the voice-over, adds the zooms and makes the narrated video. The same recording can also become a step-by-step article.
Put it where
new customers look.
A Getting started section in your help center
Group the videos and articles in one section. Readers press ⌘K and land on the right page. Use your own domain from Starter.
A link for every welcome email
Paste a share link into your onboarding emails. Anyone with it can watch, no sign-in needed, pick their language and read the article under the video.
Embedded in your app
Paste the embed code into your app, help pages or website. It works in WordPress, Webflow and Framer too.
Published to your docs tool
On Pro, publish the articles to Notion, Confluence, Help Scout, GitBook, ReadMe and more.
Free
help center on every plan
0
credits for links, embeds and views
Unlimited
free editors
Watch it or read it
Make the step-by-step article from the same recording and show it under the video. Customers who’d rather skim get a screenshot of every step.
Edit it once.
Every link updates.
Change a line of narration and Clevera records it again in the same voice. The link in last month’s welcome email and the player in your app show the new version, with no new link and no new code.
The same goes for titles, chapters, zooms, highlights and blur.
Welcome them
in their language.
Translate a getting-started video into 74 languages and regional variants without recording again. Each language gets its own voice-over and captions, and viewers pick theirs on the share page. Usually 3 to 10 credits per language.
EN
Set up your Acme workspace
JA
Acme のワークスペースを設定する
Translate
From English
See where new customers
get stuck.
Where viewers stop watching
Each video shows how far viewers got, quarter by quarter, and where the views came from. It counts views, never named people.
What they searched for
Help center searches with no result and questions Ask AI couldn’t answer, with Write article next to each.
Answers at any hour
Ask AI answers new customers from your published pages, lists its sources and replies in their language.
Gaps filled every week
Autopilot’s “Fill the gaps in my help center every week” drafts articles for what readers searched for and didn’t find, within a monthly budget. On Pro, by invitation.
You ship on Thursday.
Onboarding is still right on Friday.
“Keep my help center up to date when we ship” reads each release from GitHub, GitLab or Bitbucket, or your changelog page. For every video and article it touches, it decides: fine, a text fix or a reshoot.
A reshoot replaces the video at the same link, so the welcome emails you already sent keep working. Undo brings the old take back, and text fixes arrive as drafts.
Go deeper.
Guides on scaling onboarding, onboarding videos and time to value. For a side-by-side of tools, read the onboarding automation software guide.
How to scale customer onboarding without a video team
Build an onboarding library from screen recordings, without hiring editors.
Customer onboarding video best practices in 2026
Structure, length and format, and the mistakes most teams make.
User onboarding checklist for SaaS
The steps from first login to first value, as a checklist you can adapt.
Time-to-value SaaS onboarding strategy
How to measure time to value and shorten it.
New customers reach their first win with videos and guides that are already made and kept current, instead of a call each. Clevera makes that content from your app: narrated getting-started videos and step-by-step articles, shared by link, embed or help center, in your customers’ languages. On Pro, Autopilot can plan and make the set for you and check it after each release.
You can make videos and articles and host a help center on every plan, Free included. On Free, videos are up to 3 minutes, carry a Clevera watermark and are shared by link or embed. Starter adds your own help-center domain and MP4 downloads. Autopilot is on Pro and above, by invitation. Compare plans on the pricing page.
Edits to narration, titles, scenes and zooms show up on every share link and embed right away. When a screen changes, a new recording makes a new video with a new link. Autopilot’s release recipes can instead reshoot the video and swap it in at the same link, with Undo.
Not as personalized tracks: Clevera doesn’t tailor content to each viewer. You can make a separate video and article for each flow, plan or role, each one its own generation, and group them in collections or in sections of your help center.
In your help center, from a share link in your emails, or embedded in your app or website. On Pro, articles also publish to Notion, Confluence, Help Scout, GitBook, ReadMe, Google Docs and more. Clevera doesn’t publish to Intercom, but you can import Intercom articles into a Clevera help center.
Yes. Videos and articles translate into 74 languages and regional variants, usually 3 to 10 credits per language. Text you add to a video yourself is copied, not translated. Your help center publishes 2 languages on Free, 5 on Starter and all 74 on Pro.
Yes. Each video shows views, completion, watch time and where viewers drop off, plus source, device and country. A view counts once someone watches at least a quarter. Clevera doesn’t track individual viewers.
No. Clevera has no in-app overlays, product tours or usage tracking. It makes the videos and articles you embed in your app and help center. See how that compares on the digital adoption page.